Singtel Usability and Experience of Unmanned Store

UX RESEARCH
EYE TRACKING
USABILITY TESTING

The Challenge

Collaboration with Singtel UX team to understand the customer journey in Unboxed, an unmanned store where Singtel customers can enter to buy mobile devices, or just to use self-service kiosks to make various transactions with the telco.

What we did

Contextual Inquiry, User Journey Research, Eye Tracking

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How can we help you?

Email jbreeze@objectiveexperience.com
or connect with James via Whatsapp

"We delight our clients by going the extra mile and helping them to get products, that are awesome to use, live on time.”

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