Brief

To collaborate closely with the GoBear UX Team to optimise the user experience of localised versions of the website in various APAC countries (Singapore, Vietnam, Thailand, Philippines, Hong Kong, Malaysia).


What We Did

User Research, Usability Testing, Recruitment


Approach

Conducted user research & usability testing sessions with eye-tracking on new and existing users - persona determined according to the modules tested. Participants carried out tasks on desktop and mobile to identify areas of improvement on the user interface.



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