MediaCorp Toggle App

Usability Testing

Brief

Gather insights from new and existing users, forming a basis for improvement to the user experience and interface design in the revamp of the Toggle App


What We Did

Usability Testing


Approach

Conducted usability testing with eye-tracking on 13 participants - 6 new Toggle App users and 7 existing Toggle App users. Participants carried out tasks on the mobile app to identify areas of improvement on the user interface.



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