Ministry of Manpower Website

Usability Testing

Brief

Evaluate the new MOM prototype website with actual users to identify user experience issues and recommend solutions where required.


What We Did

Usability testing


Approach

Conducted usability testing with eye-tracking on 12 participants. Participants carried out tasks on certain pages of the MOM beta website and prototype website and discussed their experience with the moderator to identify issues and potential solutions with regards to the user interface.



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