Brief

To conduct usability testing on the Sentosa App aimed at uncovering users' roadblocks


What We Did

Recruitment, Usability Testing


Approach

On-site usability testing of interactive app, with 30 participants for each iterative test. Through the Tobii Glasses 2 eye tracking recording, we were able to conduct Retrospective Think Aloud sessions and gain deeper insight into users' interaction between the app and Sentosa.



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